Make your first sale with Tillmate
Prepare your products, check the checkout total, record payment correctly and review your first completed sale.
Tillmate Team
Product education · Last updated on 22 September 2026 · 1 min read
Prepare your products, check the total and confirm payment before completing the sale. A consistent checkout routine keeps both customers and your records clear.
01. Check your products before opening
Check product names, pack sizes and selling prices in your catalogue. Make similar products easy to tell apart, and confirm the cashier has the access they need.
02. Open the POS and register
Choose Open POS in the sidebar and check the location and cashier. If a register needs opening, count the cash already in the drawer, enter the opening float and choose Open Register.
03. Build the sale
Search by product name or ID, or scan the barcode. Use + and − to set the quantity. Check sizes, extras, discounts and the final total with the customer.
Use Search customer if you need to link the customer to the sale. If you pause checkout, Hold keeps the order available under Held Orders; held orders do not reserve stock.
04. Confirm payment
Choose Process Payment and the method that matches what the customer is using. For cash, enter the amount received, check the change and choose Complete Sale.
If you use a separate card terminal, confirm success on that terminal before recording the payment in Tillmate. Available payment methods depend on your setup.
05. Finish and check the record
When Payment Received appears, choose Print Receipt or New Sale. Use Print Last Receipt if needed. Check that the completed sale has the right items, amount and payment method.
Use the appropriate correction or refund process if you find a mistake. Avoid creating a second sale to balance an error.
Open and close your register · Add the right customer · Handle a return
- getting started
- pos
- sales
- retail
